Internal quality assurance (IQA)

List of internal Quality Assurance (IQA) modules

Internal Quality Assurance CPD BULK BUY

10% off if you purchase all 11 modules in the series below. 

The modules (listed below) briefly cover all the learning outcomes and assessment criteria of the three units in the Level 4 IQA qualification. They are ideal to help you find out about an IQA role, update your IQA knowledge, or support you towards taking the IQA qualification.

You will have access to all the downloadable documents listed in the separate modules below.

IQA/1 - Key concepts and principles of internal quality assurance (IQA) 

• Why should IQA take place? • The functions of IQA • IQA cycle • Key concepts of IQA • IQA rationale • Key principles of IQA • Roles and responsibilities of an IQA • Regulations, legislation, policies and procedures • Reading list • Website list 

Includes two downloadable resources: The roles and responsibilities of an IQA; The quality assurance cycle

IQA/2 - Planning internal quality assurance activities 

• Factors to consider when planning • IQA strategy • IQA activities • Sample plans • Managing risk • Using technology • Reading list • Website list

Includes three downloadable resources: Possible risks for an IQA; A full set of IQA templates; A completed example of the IQA templates

IQA/3 - Standardising assessment and IQA practice 

• What is standardisation? • Benefits of standardisation • Standardisation activities • IQA team activities • Reading list • Website list

Includes two downloadable resources: A standardisation template; A completed example of a standardisation template

IQA/4 - Internal quality assurance records

• Record keeping • Reasons for keeping IQA records • Data Protection  • Confidentiality • Examples of IQA records • Reading list • Website list

Includes five downloadable resources: A standardisation template; A completed example of a standardisation template; A full set of IQA templates; Preparing for an EQA visit; Table of IQA records  

IQA/5 - Making IQA decisions and providing feedback 

• Factors influencing decisions • Making a decision: observing practice • Making a decision: sampling work • Appeals • Feedback • Different feedback methods • Providing feedback • Reading list • Website list

Includes two downloadable resources: A full set of IQA templates; A completed example of the IQA templates 

IQA/6 - Evaluating IQA practice, and continuing professional development (CPD) 

• Why evaluate IQA practice? • How to evaluate IQA practice • What is reflective practice? • What is continuing professional development (CPD)? • Planning and maintaining CPD • Reading list • Website list

Includes four downloadable resources: Personal development plan template; Complete example of a personal development plan template; Reflective learning journal template; Completed example of a reflective learning journal template

IQA/7 - Producing and using a work plan 

Includes three downloadable handouts: A work plan template; A completed example of a work plan template; A SWOT analysis template

IQA/8 - Identifying and allocating responsibilities to teams 

 • Identifying team members’ responsibilities • Defining SMART activities • Delegation • Team work • Tuckman (1965/1975) • Coverdale (1977) • Reading list • Website list

Includes two downloadable resources: Examples of skills required for managers and team leaders (with a list of skills to help you perform your role and support your team), The Lead IQA role

IQA/9 - Monitoring the progress of others and the quality of their work 

• How to monitor progress and quality • Maintaining standards and evaluating progress • Unsatisfactory performance • When standards are not maintained • Dealing with conflict • Providing feedback • Different feedback methods • How to give feedback • Reading list • Website list

Includes four downloadable resources: A work plan template; A completed example of a work plan template; A full set of IQA templates; A completed example of the IQA templates   

IQA/10 - Communication skills 

• What is communication? • Ways to communicate •Verbal communication • Non-verbal communication • Speaking, listening, reading, writing • Barriers to communication • Interpersonal and intrapersonal skills  • Berne’s Transactional Analysis theory • Records • Reading list • Website list

Includes one downloadable resource: A checklist for verbal, listening, non-verbal and written communication skills

IQA/11 - Reviewing and amending work plans 

Includes four downloadable resources: A work plan template; A completed example of a work plan template; A full set of IQA templates; A full set of EQA templates

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