It is a process which ensures all staff, for example, teachers, trainers, assessors and quality assurers interpret and follow the requirements of the programme or qualification in the same way. The process helps ensure all those involved are consistent and fair to all learners throughout their time with the organisation.
Standardisation of practice enables people to work as a team rather than on their own, and helps them to give an equitable service to learners. However, any individual learner needs should always be taken into account. This may mean differentiating some teaching, learning and assessment materials to suit the particular needs of learners. Initial assessment can be used to identify any individual needs. This should not be limited to the beginning of a programme, but be regularly checked as a learner's needs could change as they progress.Scroll to the end of this page for resources regarding standardisation.
Various activities can be carried out, for example during meetings, or as part of peer observations, or by using technology. Videos could be made of standardisation in practice, or how to complete various documents. This would enable staff to view them at a time to suit, or if they could not attend the meeting.
Standardisation meetings and activities can include:
Standardisation meetings are different to team meetings. The latter are to discuss issues relating to the management of the programme, for example, awarding organisation updates, targets, success rates and any learner issues.
Records should be maintained of all standardisation activities and any identified actions, which should be completed by a set date. An external quality assurer (EQA) will want to view the records if it’s applicable to the qualification.
Scroll to the end of this page for resources regarding standardisation.
Technology can be used for standardisation activities and is ideal if not all the team members can attend a meeting or activity at the same time, or are located in different venues.
When standardising the decisions assessors have made based on electronic evidence, it’s important to be sure the work does belong to the learner, and that the assessor has confirmed the authenticity of it. You can find out more regarding authenticity at the end of this page.
The main benefit is that it gives a consistent experience for all learners, no matter who their teacher, trainer or assessor is.
It’s also a good way of maintaining professional development, and ensuring compliance and accountability with awarding organisations' and regulatory authorities' requirements.
The benefits can include:
(in alphabetical order)
Standardisation resources available for immediate download
Template - Standardisation record for assessed work (in Word) (50p)
2 page template in Word which can be used to document the standardisation of assessment decisions. A completed example is available to purchase below.
Completed example of a standardisation record for assessed work (£1.50)
2 page completed example of a standardisation record for the re-assessment of a learner's work towards a Customer Service qualification. A blank form in Word is available to purchase as a template above.