The following books (see images below) are recommended for anyone wanting to know more about quality assurance, quality improvement and/or quality management.
The first book 'Principles and Practices of Quality Assurance' includes internal and external quality assurance (IQA/EQA) and is by me. The second book is edited by me.
Click on the picture of the book to find out more about it, to view the contents and to purchase via Amazon.
You might also appreciate other relevant books from the pages in the 'Reading lists' drop down menu at the top of this page.
See videos regarding quality here.