Terms

Resources - terms and conditions of use 

  • By purchasing resource items, you agree to keep the copyright and website footer intact, and will not forward, resell, redistribute, give away or include the items in any publication or publicly available website or platform in any form (in the original or a revised format).

  • Copies may be made for personal or professional use only by the purchaser. They may be uploaded to a secure VLE or intranet for access by learners and staff from the one organisation which has made the purchase. 

  • If the purchaser carries out work for, or is associated with more than one organisation, the resources can only be used in one or alternatively they can be repurchased. 

  • Using the resources does not give endorsement by Ann Gravells of the purchaser's products or services.

  • Copyright remains with Ann Gravells for all resources purchased.

  • Ann Gravells does not take any responsibility for any changes made by the purchaser to the resources, nor for any technical issues which may occur during use, nor for any loss or damage arising from their use or the incorrect use of the information within them.

  • All resources are virus free when purchased.

  • All resources are for guidance only, the purchaser is responsible for their legitimate use and for checking they meet any awarding organisation or other bodies' requirements. 

  • If a wrong item or a duplicate purchase is made in error, it is at Ann's discretion to issue a credit note or a refund.

  • Purchasing the resources means you agree to these terms and conditions.

Important information


  • Resources can be downloaded up to 7 days after purchase.  Make sure you save them after you access them from the download portal. 
  • You will need a Word, PDF and/or PowerPoint compatible program or app (depending upon your purchase). All resources are in PDF format unless stated as a PowerPoint or Word document. If you don't have a suitable program, you can download a free one from Open Office.
  • When purchasing resources, please ensure the e-mail address you use is up to date and check your junk mail if you haven't received your confirmation.
  • If you don't receive the download link, please e-mail ann@anngravells.com or contact us with your order ID and your phone number.

Your data


When purchasing items, e-mailing Ann, or contacting her via this website, you agree you are happy to be added to her mailing list. However, you can opt out at any time by sending an e-mail to ann@anngravells.com using the heading OPT OUT.

Your data will not be used for anything other than sending you occasional information regarding Ann Gravells' products and services and updating you on what's happening in the FE and skills sector. It will not be given or sold to unrelated third parties.


Changes to the resources 


Resources are regularly updated, however, things do change. For example, text books and websites mentioned in the resources might have been revised or amended since production.


If you see an error


Please let Ann know if you see an error in any of the resources. She will be happy to amend the resource and resend it to you for free. Just e-mail ann@anngravells.com


Feedback


Feedback regarding the resources can be given by clicking here or e-mail ann@anngravells.com


Invoice terms and conditions


Invoices can be issued for payment via cheque or bank transfer. Resources will be e-mailed once payment has cleared. Please e-mail Ann for this service, stating which resources you would like to purchase ann@anngravells.com

Occasionally, a purchase order can be accepted providing the invoice is to be paid within 30 days of receipt of the resources. A late payment fee of £25 will be incurred, plus 10% of the amount owing (per week/or part of) if the invoice is not paid on time. Receiving an invoice means you agree to these terms and conditions at the time of purchase. It is unfortunate Ann has had to introduce this measure due to some companies not paying on time.